Privacy Statement
25-11-2024
Neele-Vat takes great care with your data. Not only because of legal requirements, but also because we believe it is important to protect your privacy.
This privacy statement informs you about the personal data we collect when you use our services and visit our website, why we collect this data, and what we do with it.
Neele-Vat is a global group of companies in the field of worldwide transport and logistics. To carry out our daily operations, Neele-Vat entities regularly exchange data, including personal data. All these transfers take place in accordance with applicable local laws and the EU General Data Protection Regulation (GDPR). Neele-Vat has implemented organizational measures to ensure privacy and data security.
If you have any questions that are not answered in this privacy statement, if you have suggestions or comments about its content, or if you have complaints about how we handle your personal data, we would like to hear from you. You can send an email to privacy@neelevat.com.
This privacy statement applies to the website(s) of Neele-Vat. Neele-Vat is not responsible for the privacy policies of other sites and sources mentioned on our websites.
- What data do we process?
Neele-Vat processes your personal data because you use our services and/or because you provide this data to us. The data we process may include:
- Name and contact details (such as address, phone number, and email address);
- Company details (such as company name, Chamber of Commerce number, and VAT number);
- Payment and billing information;
- Data related to your use of our services;
- Correspondence and communication history;
- IP address, browser information (via cookies).
- When you use the Neele-Vat website, information and data from your computer system may be collected and recorded by us as necessary for the functionality of the website. This is done in accordance with the Cookie Policy, as found on neelevat.nl. This may include the processing of personal data, such as IP address, access time, and other website and browser information.
- Purposes of processing
We process your data for the following purposes:
- Providing our services, such as logistics and transport solutions;
- Maintaining customer relationships and communicating with you about our services;
- Handling payments and billing;
- Complying with legal obligations, such as tax laws;
- Improving our services and analyzing the use of our website.
- Legal bases for processing
We process your personal data based on the following legal grounds:
- The performance of a contract (transport agreement);
- Compliance with legal obligations;
- Legitimate interest, such as marketing activities or internal analyses;
- Consent, where applicable (e.g., for receiving newsletters).
- Retention period
We do not retain your data longer than necessary for the purpose for which it was collected. The duration of the purpose varies depending on the legal basis and the surrounding circumstances (e.g., conditions agreed upon in a contract with you, duration of consent, legal interest, etc.), countries to which the Services relate (e.g., national accounting requirements, etc.), and the services Neele-Vat provides.
If the processing of your personal data is based on your consent, the personal data will be deleted when you withdraw your consent, unless applicable law requires Neele-Vat to retain the personal data longer.
If there is a legal obligation to retain certain data longer (such as for tax purposes), we adhere to the legal retention period.
- Sharing personal data
Neele-Vat only shares your personal data with third parties if this is necessary for the performance of our services or to comply with a legal obligation. This may include:
- Suppliers or subcontractors involved in the performance of our services
- Government agencies or regulatory authorities when required
In all cases where we engage third parties, we ensure that your data is treated securely and confidentially. We ensure this by concluding a processing agreement with the third party. Neele-Vat will always ensure an adequate level of protection of personal data and ensure that a lawful method for the transfer and disclosure of personal data is implemented, such as EU Standard Contractual Clauses.
Neele-Vat may disclose your personal data to other entities in the Neele-Vat Group if this is necessary to fulfill its obligations to you.
Furthermore, Neele-Vat may disclose personal data processed in connection with the use of our website(s), your participation in events, or receiving commercial information from Neele-Vat to hosting companies, marketing companies, or other providers necessary to deliver the Services.
- Security of your data
We take appropriate technical and organizational measures to protect your personal data against loss, misuse, and unauthorized access. For example, we use secure connections and encryption where necessary. Personal data required for daily operations is stored encrypted on secure systems. Access to software with sensitive data is secured with two-step authentication.
- Your rights
You have the right to:
- Access the personal data we process for you;
- Have your data corrected or deleted;
- Request restriction of the processing of your data;
- Object to the processing of your data
- Withdraw your consent when processing is based on consent;
- Request the transfer of your data to another party
- File a complaint with the supervisory authority (Dutch Data Protection Authority) if you believe we are not handling your data carefully.
- Contact
The responsible party for this website is:
Neele-Vat Services B.V.
Seattleweg 13
3195 ND Pernis Rotterdam
If you have questions about this privacy statement or wish to exercise your rights, please contact us at:
Privacy officer
Seattleweg 13
3195 ND or privacy@neelevat.com
Pernis Rotterdam 088-9964481
We reserve the right to make changes to this privacy statement. We advise you to regularly review this statement to stay informed of any changes.